Most Frequently Asked Questions regarding Neighbors for Life membership plan:
What is the Process?
- The patient calls 9-1-1 in the event of a medical emergency where the patient will be provided with the highest level of service.
- The patient will be evaluated and transported if medically necessary to the nearest hospital.
- Ada County Paramedics will bill the patients insurance, on their behalf.
- The patient will receive an informational invoice showing the activity on their account, including insurance company payments. It will also show what the patient is responsible for. If the patient receives a check from the insurance company the patient is responsible for transferring it to Ada County Paramedics for billed ambulance services. Otherwise the patient is responsible for payment.
- If the transfer is medically necessary Ada County Paramedics will waive any balance that is left once the insurance company has paid. If the Insurance Company denies the claim stating that the transfer was not medically necessary then the patient may be responsible for the balance.
- If the patient is still receiving a bill after 30 days, the patient should contact their insurance company to determine the status of their claim.
When does my Neighbors for Life membership become effective?
- Your membership becomes effective forty-eight hours after receipt of payment and completed enrollment forms have been received by Ada County Paramedics.
What areas do you cover?
- We cover all areas of Ada County with the exception of the Kuna area.
I don’t have insurance. Will you still pick me up?
- YES – Ada County Paramedics responds to patients with emergent medical needs regardless of their ability to pay. A Neighbors for Life membership minimizes or eliminates any additional out-of-pocket cost if you are transported by Ada County Paramedics.
What do I do if I am emergently transported by Ada County Paramedics?
- Nothing. Our billing staff will initiate the process and work closely with the member so that you don’t have to worry.
What happens if I’m traveling outside of Ada County and another ambulance service transports me?
- At this time, once you have traveled outside of Ada County your membership will not be honored by another service. Ada County Paramedics is the only 9-1-1 ground transport agency in the area to offer a membership program. We are hoping other services will adopt this program in the future and offer reciprocal agreements.
What does a transport cost?
- Ada County Paramedics average out of pocket expense is $250.00 to $500.00 per event. The rates will vary depending on the level of service you require and your insurance policy.
Is my deductible waived if I have a membership?
- NO, however you will never pay more than $100.00 out of pocket. The remainder will be applied to your deductible.
How many can I have under a family membership?
- Family members are defined as those whom you claim on your taxes.
When applying for a membership, does each member of your family need to fill out the application and provide the disclosure signature along with their payment?
- NO, we require the name and date of birth for each member. The person purchasing the membership must sign the membership application recognizing the membership rules in addition to the Statement of Understanding.
Are there any senior discounts?
- No, there are no additional discounts offered at this time. The membership program has great value and significantly reduces out of pocket expense in most situations.
Do you take Medicare?
Do you accept all forms of payment: cash, credit card, money orders?
- YES, we accept these forms of payment. We only accept MasterCard and Visa. We do not accept American Express or Discover. If you choose to use a credit card, be sure to complete all of the credit card information contained on the application.
Can I join on-line?
- YES, you can join by logging onto adaparamedics.org or calling 208-287-2950
What will I have to pay if I have Medicare?
- If Medicare qualifies the service provided, your membership typically covers your co-pay, leaving you with no out-of –pocket expense.
Who do I make the check out to?
What is your address?
- P.O. Box 140209 Boise, ID 83714
What is your telephone number?
Most Frequently Asked Questions regarding Neighbors for Life membership plan:
What is the Process?
- The patient calls 9-1-1 in the event of a medical emergency where the patient will be provided with the highest level of service.
- The patient will be evaluated and transported if medically necessary to the nearest hospital.
- Ada County Paramedics will bill the patients insurance, on their behalf.
- The patient will receive an informational invoice showing the activity on their account, including insurance company payments. It will also show what the patient is responsible for. If the patient receives a check from the insurance company the patient is responsible for transferring it to Ada County Paramedics for billed ambulance services. Otherwise the patient is responsible for payment.
- If the transfer is medically necessary Ada County Paramedics will waive any balance that is left once the insurance company has paid. If the Insurance Company denies the claim stating that the transfer was not medically necessary then the patient may be responsible for the balance.
- If the patient is still receiving a bill after 30 days, the patient should contact their insurance company to determine the status of their claim.
When does my Neighbors for Life membership become effective?
- Your membership becomes effective forty-eight hours after receipt of payment and completed enrollment forms have been received by Ada County Paramedics.
What areas do you cover?
- We cover all areas of Ada County with the exception of the Kuna area.
I don’t have insurance. Will you still pick me up?
- YES – Ada County Paramedics responds to patients with emergent medical needs regardless of their ability to pay. A Neighbors for Life membership minimizes or eliminates any additional out-of-pocket cost if you are transported by Ada County Paramedics.
What do I do if I am emergently transported by Ada County Paramedics?
- Nothing. Our billing staff will initiate the process and work closely with the member so that you don’t have to worry.
What happens if I’m traveling outside of Ada County and another ambulance service transports me?
- At this time, once you have traveled outside of Ada County your membership will not be honored by another service. Ada County Paramedics is the only 9-1-1 ground transport agency in the area to offer a membership program. We are hoping other services will adopt this program in the future and offer reciprocal agreements.
What does a transport cost?
- Ada County Paramedics average out of pocket expense is $250.00 to $500.00 per event. The rates will vary depending on the level of service you require and your insurance policy.
Is my deductible waived if I have a membership?
- NO, however you will never pay more than $100.00 out of pocket. The remainder will be applied to your deductible.
How many can I have under a family membership?
- Family members are defined as those whom you claim on your taxes.
When applying for a membership, does each member of your family need to fill out the application and provide the disclosure signature along with their payment?
- NO, we require the name and date of birth for each member. The person purchasing the membership must sign the membership application recognizing the membership rules in addition to the Statement of Understanding.
Are there any senior discounts?
- No, there are no additional discounts offered at this time. The membership program has great value and significantly reduces out of pocket expense in most situations.
Do you take Medicare?
Do you accept all forms of payment: cash, credit card, money orders?
- YES, we accept these forms of payment. We only accept MasterCard and Visa. We do not accept American Express or Discover. If you choose to use a credit card, be sure to complete all of the credit card information contained on the application.
Can I join on-line?
- YES, you can join by logging onto adaparamedics.org or calling 208-287-2950
What will I have to pay if I have Medicare?
- If Medicare qualifies the service provided, your membership typically covers your co-pay, leaving you with no out-of –pocket expense.
Who do I make the check out to?
What is your address?
- P.O. Box 140209 Boise, ID 83714
What is your telephone number?